How do I book in a service?

If you are a funeral director :

• Initial setup: We send an invitation via email, so you can access the booking portal. This only happens once and is a simple process

• Booking: To book, login and complete the form outlining your requirements. This will only take a minute. Submit and you’ll receive a confirmation notification to your email address.

If you need any assistance with the booking service or need to discuss any details of your request, please phone us on 0417164065 and we can assist you immediately.

If you are wanting a DIY funeral:

• Call us on 0417 164 065 and we will guide you through a separate process, that doesn’t require any logins or forms. See our DIY page for more information.

Can you collect and/or transfer the deceased back to our place of business?

Yes. We can facilitate the entire transfer process from collection from the place of death to returning to your place of business. We offer highly competitive rates for collecting from your facility, beginning at just $150.

Can we have our coffin/casket delivered to your facility?

We can receive coffins and caskets here at the SMS mortuary, and can arrange collection too if you have time constraints.

Do you do reconstructive work?

Yes. Please contact us directly to discuss details.

Can you provide a Certificate of Embalming?

Certainly. We provide a certificate of Embalming for all repatriation and mausoleum interments.

Can you support family dressings and viewings?

Absolutely. Families can dress either in the mortuary, or in our lovely vigil space, which is attached the The Last Hurrah funerals. We are happy to support your staff with this process, or take care of your clients during this process if that is your preference.